Workforce Insights

Webinars

AAs experts in the “people business,” it’s our job to share our knowledge with the world. Our commitment is to positively impact the industry, empower stronger employee-employer relationships, and transform the way businesses interact with their people. We do this on the corporate level, independent professional level, and the candidate level.

We help businesses scale for growth and hire key contributors in customer-facing roles

We give industry professionals the tools and knowledge they need to hire right

We unite highly skilled, highly qualified candidates in jobs they can (will) succeed at

And the best part? We love teaching…

Sales Recruiting

Sales are the life blood of any business.  The profitability and effectiveness of your company depends on hiring the right people for the right job, and in sales this can mean the difference between success and failure.  KeenHire provides a proven sales hiring methodology, integrating high touch and high technology to maximize the return on your human capital investment. Build an effective, quota-achieving sales force by partnering with KeenHire to assure a dynamite sales team for your business.

 

Hit the sales target bulls-eye by hiring only the best sales people.

You know who they are.  They are the salespeople you want to clone and multiply because they are your top producers.  We can do the next best thing.  We benchmark your highest performing sales professionals and create a prototype of your ideal candidate. Then we screen, test, profile, analyze, and select the sales candidates who fit the profile of your top performers.  We weed out all but the best of the best, so you can be confident that you’ve got the right person for the right job.

Your ideal candidate profile is unique to your business. We help customer-centric companies hire salespeople that succeed in industries ranging from BPO, Technology, Healthcare, Professional Services, Staffing, Non-Profit, Government Agencies, and more.  Our commitment is to help you build a sales force that increases the sales pipeline from the beginning, and consistently exceeds expectations, quarter after quarter.  Your success is our success. We tailor our search for your ideal candidate to your business, your company culture, and your vision, bringing you candidates that are fully engaged from the day they’re hired.

It’s in the DNA.

The color or your eyes and your fingerprints are genetic.  They are unique to you.  Top performing sales candidates have a similar blueprint.  We call it “sales DNA”, and our exclusive Conscious Hiring™ process is designed to identify and recruit the candidates who have it.   Aside from sales skills and experience, top-performing sales candidates have values, traits, habits and skills that are natural to them and ensure their success in your company.  We source, identify, and hire the right salespeople with the right ‘DNA’ more quickly, less expensively, and more effectively than anyone else out there. Our systematic approach guarantees you a greater return on your human capital investment than our sales recruiting competition.

We save you money and increase your bottom line at every step.

Customers who choose KeenHire save, on average, $7,500.00 per sales hire. They also get their new recruits oriented quickly by our on-boarding (link) experts, getting results faster by getting their people up and running efficiently.  Once your new sales hires are up to speed and fully aligned with your company’s vision and values, Keenhire can help you keep your people engaged and productive for the long term.

In a continually evolving employment marketplace, Keenhire can help you optimize your workforce for long term success.  Our comprehensive set of assessment tools and strategies gives us the edge for improving the bottom line for every aspect of your business.

Keen Recruiters thoroughly understand the importance of matching a candidate’s personality, values and work style to your corporate culture.  This is crucial to effective retention and succession planning.  At the conclusion of each project, a 360-degree review of the recruiter’s performance is made by your hiring team, to assess the ongoing effectiveness of our strategy. We are committed to your success, and the project is not complete until we know we’ve produced the results.

To get started on your next sales hiring project, call 888-533-6447.

 

Executive Search

Outstanding talent is what your business needs to move forward.

 

KeenHire delivers.

Talent, skill and education alone will not make your company great. Our firm will find you the extraordinary leaders who are fully aligned with the vision you have for your business.  Our Retained Search process ensures that we fully understand what drives your company, using our own signature organizational assessments to understand your company’s direction, competitive advantages, values, and unique challenges.  The result is a dynamic, effective executive search process that brings you exactly the right leadership for your business.

 

Why Use an Assessment Tool?

600,000 to 9000 career vacancies are attributable to a mismatch between the skills employers seek and those available in the market. With 4.6 unemployed people for every job opening in the U.S. and an average of 3.5 million critical skills employees changing employment monthly, an assessment tool can help save you time, frustration, and ultimately money.  An assessment tool can help you navigate through the sea of job applicants to focus on the most qualified candidates for your company.

Hiring one employee that does not have what it takes to do the job can cost a company 4-6 times of the mishire’s salary. For example, a mishired sales rep can cost an average of $350,000. Why not use an assessment tool that can identify whether a candidate has the necessary behaviors, values, knowledge, skills and abilities to do the job BEFORE you hire or promote them? KeenHire assessment tools allow you to identify, hire and retain the very best employees that drive high performance in your organization.

There are several reasons why your company might want to use an assessment tool. Some of these include:

• Hiring
• Promotion
• Development
• Career pathing
• Succession planning

KeenHire’s Recommended Assessment Tools

The key is to define what the position requires first and then select the appropriate assessment tool that fits your needs.  KeenHire has proven experience and expertise in evaluating, recommending, administering and interpreting assessment tools across multiple industries and job roles.  KeenHire has spent over seven years analyzing the top psychometric assessment tools in the marketplace. There are several assessment tools that we endorse depending on what the position is, how the assessment will be used and the type of assessment desired.

Employee Assessment Consulting

The employee assessment process involves much more than simply asking a series of questions. There’s a science involved, and that’s where KeenHire comes in. We work directly with your company, asking specific questions about your needs in order to identify what employee assessment tools are right for you. Some of these questions include:

• Have you benchmarked a role with nine to eleven top performers?

• Are you creating a first-rate Top Grading program to attract and hire additional peak performers?

• Do you experience higher than expected turnover?

• Are hiring costs negatively impacting profitability?

• Is a role difficult to fill, or challenging to succeed at?

• Can only a certain type of person with specific traits succeed?

• Are you looking for an assessment that lets you learn about a potential employee and how they can develop to the next level?

• What will most help you make better hiring decisions?

At KeenHire, We Live This Stuff

Behavioral Interviewing Consulting

Our highly skilled Behavioral Interview Consultants help you to determine the right fit before a bad hire is put into action. In the past, a well-written resume and a good surface interview was what positioned employees in their seats. Today, behavioral interviewing is a key component to the hiring process that directly determines the success of your workforce.

Benchmarking & Role Analysis

KeenHire offers Key Contributor and Mission Critical

Benchmarking and Role Analysis Consulting

Benchmarking and Role Analysis are the key steps most often missed when a company starts a search for their next hire. The problem is that most companies are in such a hurry to hire or fill an empty seat that they do not take the time to do the job right from the beginning.  It is essential to establish the job expectations and who the candidate needs to be in order to meet or exceed these expectations. When you begin with the end in mind, you do a better job of hiring, on boarding and retaining the right people. Benchmarking and role analysis helps clarify what “Right” looks like and what it means to “Win” in the role.

Employee Retention Strategy

Whether you are an emerging start up or established midsized company, employee retention is most likely a nagging concern.  For most companies, the first group of employees they are eager to retain is the sales and management workforce.  While a well thought out employee retention plan is not the solution to all problems, it certainly positions you to be an employer of choice for your employee of choice. It helps you to get out in front of the employee retention issues facing most companies today.

If you are not sure employee retention is a priority for your company, consider this:

In 2009 28% of companies had trouble attracting critically skilled employees. In 2011 the percentage grew to 59%.

Talent Strategy And Workforce Optimization

If you have been concerned about how your company can compete for key talent now and in the future, it is imperative to sit down with the business leader and discuss the need to develop a compelling talent strategy. An effective talent and workforce strategy must have more than an endorsement from the CEO. In other words, developing and implementing a competitive and effective talent strategy for the purpose of optimizing your workforce must be an initiative that comes from the top of an organization. Without stakeholder alignment no talent strategy can sustain the test of time.

With four generations in the workforce, emerging industries on the rise, senior level leaders on the verge of retirement or redeployment and a whole new generation entering the workforce, every company who relies on people to deliver a service needs to be working on building competent hiring practices, creating employee development programs and establishing competitive employee retention strategies. While these are all elements of an effective talent strategy they are not the only important factors. Workforce optimization requires a comprehensive holistic approach that includes metrics and measurement in key areas of concern – employee retention ratios and hiring effectiveness ratings, from both the hiring manager and the new employee.

Building A Service Centric Team

This weekend I had the opportunity and privilege to meet Bruce Loeffler, a teacher, trainer and leader of building service centric teams in the hospitality, healthcare and retail industries.

Bruce is committed to helping people find purpose and fulfillment in their work. He was keen on how Conscious Hiring could impact his customers' ability to select the right service people. I was keen on how once they select and hire them how easy it would be for the right people possessing the service centralizer, solution orientation, diplomat and integrity traits could immediately put his training into use because it would be a natural self expression for them.

He shares 12 principles for delivering exceptional service.

1. Attitude Makes the Difference
2. Create a Positive Experience
3. Take Pride in Everything
4. Make Positive Impressions
5. Treat People as Guests
6. Provide Exceptional Service
7. Go the Extra Mile
8. Telephone Etiquette
9. Service Recovery is Essential
10. Communicate Effectively
11. The Likability Factor
12. Strive For Excellence

More to come on the positive bottom line effects to hiring people who naturally are driven to serve and who thrive when given opportunities to get better at it!