KeenHire Blog by Margaret Graziano

Role Analysis: The Key to Performance Management and Leadership Success

Performance management success and the key to effective leadership lies in the development and strengthening of KPI’s (key performance indicators) so that every single member of your workforce is clearly aware of their role within the team, what is expected of them in that role and what they need to do to meet expectations that are clearly outlined.

The leadership and management experts at KeenHire know from experience and training that clear roles need to be defined by the leadership team for every single internal position in the company. This includes when you are advertising and interviewing someone for a role and when you are managing the employee you have selected in that role too.

Unless this is done, the strong workforce that you are looking for is never going to be within your grasp.

What are key performance indicators?
Key performance indicators are specific targets, qualities, responsibilities or requirements that a leadership team MUST set out.

Too much of the time, the management experts at KeenHire come into contact with companies in which every single manager or executive leader has a different notion of what is expected from any given employee: what their role is and what the company is looking for when hiring someone for that role.

The 5 Elements of Performance Management Success

 

The performance management specialists at KeenHire know that performance management success can only be achieved if you have the following five key elements in place:

1. Planning and Expectation Setting
2. Monitoring
3. Development and Improvement
4. Periodic Rating
5. Rewards and Compensation

If you don’t have the five key elements in place in your performance management system, you are never going to have a performance management system which encourages success and nurtures a true sense of worth at work for your employees.

When we look at each of the performance management areas above in a little more detail, we understand a little more about what each stage entails and how they contribute to the overall success of your performance management system in order to create a happy and successful workforce.

1. Planning and Expectation Setting
Goals must be set, the means by which those goals will be evaluated must also be made clear and a specific time frame must be outlined and then adhered to. Performance management success requires clear goal setting.

Learn to Improve your People Management

 

You might be the best entrepreneur to ever walk the face of the earth and have the best idea for a new business since Mark Zuckerberg came along with his Facebook idea, but that doesn’t mean that you’re going to be any good at managing people and taking care of the professional interests of your employees.

In fact, the world should stop assuming that people management is just a natural part of the job for any manager because this is simple not the case. Some people are terrible at people management and need to listen to the advice of employee management experts before they can improve their people management skills for good.

This is why the people management experts at KeenHire devote their time to helping clients understand “how” to treat their employees and “how” to manage the day to day issues that arise from having people work for you in various positions in your company.

Behavioral Interviewing is Changing the Game- Are You Ready To Make The Switch?

We’ve all been there, sitting in the waiting room, palms sweating trying to memorize the “right answers” while we are desperately scanning our resume, looking for the right thing to say (like we don’t know where we have worked and what we have done). Interviews can be just as terrifying as public speaking, except you don’t know what’s coming!  You want to be prepared, but so does the interviewer. They want to get to know you and figure out if you’re the right person for this role and their company. This is why most companies have added a step and shifted from relying primarily on traditional style interviewing to utilizing behavioral to validate that the person actually operates in a manner congruent with their corporate values and mission.  Companies are learning the hard way that a resume only states what the person has done, and that 75% of those resumes are inflated. As the competition for business and talent continues to grow sharp business leaders are upgrading their hiring process and positioning themselves to hire the best and say, thank you for sharing to the rest.

What is behavioral interviewing anyway?

Behavioral Interviewing is a way to find out how and why people do things rather than what happened. What’s the point of knowing where someone worked if you can’t know what he or she did and the step they took to get there? Often times when we tell stories there is a lot of “we”, in behavioral interviewing the interviewer wants to know what YOU did, how you contributed and the behavior traits you posses that made you act a certain way. It is all about open-ended questions that force you to draw on events and stories that have happened in your life. The difference between "What is one of your weakness"? and "tell me about a time you failed at something and what did you learn?" might not seem like much, but it forces you to give a different kind of answer. These types of questions give employers a better sense of the kind of person you are and what type of role you might fit into in their company. Behavioral Interviewing is how companies attracted and select A players, and leverage their companies hiring power!

Don’t know how? KeenHire can teach you with our Behavioral Interviewing Training!

In our program you get a fundamental understanding and appreciation for why most bad hiring decisions are made in the first ten minutes of the interview.
Learn to understand the importance of identifying key performance indicators for each role; delve into all facets of the hiring and selection process, narrowing in on understanding and being able to identify motivations, ways of being, ways of thinking, and modes of interacting.

You walk away with a prowess for knowing what to ask and how to interpret the answer. Catch and redirect yourself in the midst of being "sold" in the interview and focus on the content of the validated answer.

"To fly as fast as thought, to be anywhere there is, you must first begin by knowing that you have already arrived."
                                                                    - Richard Bach, author of Jonathan Livingston Seagull

By: Emily Eastman

Don't Let Your Leaders Be Stuck In The Past; Implement 21st Century Leadership Principles Now!

There are many extremely effective leadership styles. The purpose of this program is to enable new and experienced managers to breakthrough leadership barriers that inhibit freedom, self-expression and joy in the workplace.

We focus with you on bringing forth best leadership practices, enhancing your management operating style, implementing accountability systems, encouraging an awareness of your impact on others, and building and developing high-performance teams.

Webinar Info

Registration: FREE

Click HERE to Register

Date: Oct 12, 2011

Time: 10:30AM- 12:00PM PST

 

The intention is to further the goals of your organization through developing the next-level managers, leaders and executives.

In this fast moving program you learn the core distinctions of effective leadership. You maximize your natural leadership strengths and leverage your core competencies to inspire, motivate and lead your team while ensuring key objectives and performance indicators are achieved.

21st Century Leadership Take Aways:

• Fundamentals of Authentic Leadership
• Create Powerful Mission Centered Meetings
• Goal setting tools that turn ideas into action
• Mastery Steps for Professional Leadership Development
• Tools for Building & Developing a High Performance Team
• Self Management strategies that eliminate time bandits and unworthy distractions

When you play to your strengths and apply proven 21^st century leadership principles, your experience of managing and leading transforms from forcing, pushing and driving outcomes to empowering, inspiring and achieving fulfillment.

The Expert

Margaret Graziano is a torchbearer in the Staffing and Recruitment industry. Her visionary ability, astute knowledge of full life cycle Talent Management and her tenure in the field, positions her far ahead of the Human Capital innovation curve. In the early 2000's Graziano shifted her mindset from recruiter working to make a placements to consultant committed to building extraordinary workforces. She added a talent management division to her staffing operation, adopted a world-class Conscious Hiring and placement process and significantly invested in her own personal and professional development. She utilizes her certifications in Organizational Development, Behavioral Interviewing, Psychometric Assessment usage, Role Analysis and Employee Retention to create curriculum and programs that elevate KeenHire's customers' ability to hire and retain the right people.

Join us to explore and create a leadership plan of action for yourself and your future that it inspires you to take the actions that lead to success! Click HERE to register NOW!

Creating Success and Happiness; Putting The Right People, In The Right Roles

Last Thursday, the CEO of one of the most successful businesses in the world announced his resignation. Steve Jobs the co-founder of Apple is signing off to a new era. Jobs has been on sick leave since January of this year and has told the press, “"I have always said if there ever came a day when I could no longer meet my duties and expectations as Apple's CEO, I would be the first to let you know."

Steve Jobs has given businesses, technology and this country so much. He has been called, "the world's magic man." But why is it that he has been so successful? Well, Jobs makes his path the triumph very clear in his 2005 commencement speech for Stanford University, he will not settle, and he will always love what he does.

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.”

Working just to work does not achieve the success and happiness that we all strive for. But how do you find that drive? Where can you look to start a new career path? One that is right for you and creates success and happiness? What is the process in shifting the entire distinction of "work" from somewhere to go and something to do, to one of engagement, productivity and mutual returns?

KeenHire Talent Management specializes in aligning the right people for the right roles with the right companies. We work with our candidates to maximize their strengths, secure the job they want and integrate into their new role with power and ease.

Although right now you need a job, a paycheck and a sense of stability, in a few months reality will set in and you will be left with the question…”Is this the right place for me?”  If the answer is no, the hunt starts again.  The more times you take the wrong job, the more yourself esteem diminishes, your motivation drags and your income lags.

At KeenHire, we work with our candidates to evaluate your career goals, your core differentiators and your winning formula that helps you efficiently and effectively strategize your career search process to select the best fit and eliminate the rest.

 

By: Emily Eastman

 

Conscious Hiring: An Operationally Efficient Sales Hiring Process That Gleans World-Class Results

As business leaders of scaling organizations you know that the success of your organization  depends on the quality of the people inside. KeenHire Talent Management’s Conscious-Hiring webinar enables you to learn how to identify the right people for the right roles directly impacting your ability to achieve corporate sales objectives.

Registration for Conscious Hiring Webinar is FREE

Date: August 2, 2011

Time: 10:30 - 12:00 PST

CLICK HERE TO REGISTER NOW!

During this high-powered webinar you change the way you think about your employees' impact on your business while raising your level of expertise and control in choosing your sales team wisely.

By engaging in this Conscious Hiring process you hone in on the key elements it takes to produce consistent sales results in your sales organization and you learn to identify the core sales behaviors, values and competencies needed to achieve those results reliably over time.

You walk away with:
1. A blueprint for creating a highly effective Conscious-Hiring process
2. Insight into Role Analysis, and why it is the key to effective sales hiring
4. Understand how & why to use psychometric assessment tools
5. Review Behavioral Interviewing techniques; the when, why and how

 

The Expert

Margaret Graziano is a torch bearer in the Staffing and Recruitment industry. Her visionary ability, astute knowledge of full life cycle Talent Management and her tenure in the field, positions her far ahead of the Human Capital innovation curve. In the early 2000's Graziano shifted her mindset from recruiter working to make a placements to consultant committed to building extraordinary workforces. She added a talent management division to her staffing operation, adopted a world-class conscious hiring and placement process and significantly invested in her own personal and professional development. She utilizes her certifications in Organizational Development, Behavioral Interviewing, Psychometric Assessment usage, Role Analysis and Employee Retention to create curriculum and programs that elevate KeenHire's customers' ability to hire and retain the right people.

REGISTER NOW!

Can't make the webinar, visit the KeenHire on line store and purchase tools, workbooks, scripts, manuals, assessments, CD's, DVD's, books and more!

Join The Next Generation Of Recruitment At KeenHire! Chicago/ San Jose

As a KeenHire Recruiter/Sourcer you are a core member of our team responsible for delivering top of the funnel candidates to our Full Life Cycle Recruiters. You are a high achieving self-starter with exceptional candidate sourcing skills and a strong desire to work with top tier customers, co-workers and candidates. 
You enjoy prospecting for and making outbound calls to new candidates outside of job boards and top of mind resources. You pride yourself on exceeding production goals and quotas.

You are a persuasive communicator who connects and builds rapport with new people quickly and easily. You have a keen ability to read, evaluate and glean people’s competencies, talents, passions and goals quickly.  You are creative, intuitive and tenacious. You have the drive, passion and quick wit to plan your sourcing efforts, independently work your plan and pivot as needed.

We are KeenHire Talent Management; we provide the next generation of Recruitment and Human Capital solutions to growing organizations where hiring the RIGHT mission critical, key contributor and leadership talent for the right roles for the right price is imperative to their success.

You enjoy the flexibility of working remotely, are available at least 2 evenings per week, have a home office and updated office technology. You are excited about the opportunity of expanding your career and learning cutting edge Recruitment and Human Capital solutions.

The ideal opportunity for you allows you to play to your strengths, enjoy the freedom and financial rewards that a Recruiting/Sourcer role with performance incentives offers you, and a career that puts you in the forefront of a game changing Talent Management solution.

Job Requirements 

• 5-10 years outbound calling / sales experience
• Strong Sales Experience
• Excellent phone voice
• Persuasive communicator
• MS Office
• You must have the ability, skill and desire to source candidates for Sales Opportunities

Begin delivering Top Grading initiatives and join a recruiting mission critical to leadership talent!

APPLY NOW!

Highly Reputable Staffing Firm Seeking Sales People! Denver

We are a representing a highly reputable industrial staffing firm know for excellent service, generous compensation, and commitment to their people. Employment Solutions is currently experiencing significant growth in their business and are looking to add a key contributor to their Denver Sales Team. Their compensation program is one of the best in the business, they pay 25% of the margin and offer a solid baseline salary. Their training is outstanding and the Owner operates with integrity and inclusiveness. If this sounds like the right career path for you, keep reading!

You are a high achieving sales person with 2 years of business-to-business new account generation, specifically where you sell services or products to decision makers. You are well versed in following a sales process and do so with efficiency and perseverance.  You have a successful track record for new account acquisition, sales territory growth and customer retention. You are an upbeat, persuasive communicator and a great listener. You have strong relationship building, good questioning and probing skills, and know when and how to close deals. You enjoy establishing and building referral networks, meeting potential clients and uncovering new sales opportunities.

We are Employment Solutions, a high performing and customer intimate regional staffing firm with a solid track record for service and growth.  We offer staffing solutions that maximize our customer’s ability to do more with less and reduce static overhead.  We attribute our growth to our team’s strong work ethic, our corporate commitment to excellence, our high quality service delivery and our teamwork. Your sales skills encompass prospecting, sales mining, qualifying and closing. You have a track record for winning new business and are excited about the opportunity to join a growing company known for it’s high quality reputation throughout Colorado. Employment Solutions offers the right candidate a long-term progressive career path, independence and freedom, a full scope of Staffing Solutions for a wide variety of buyers as well as an opportunity to earn a lucrative income.

Job Requirements 

 

• 2 years of successful Business to Business Sales experience

• Continually Achieve Quota

• Prospecting, Cold Calling, Open and Close business - any kind of staffing (day labor, industrial, clerical)

 

If you are looking to work for a local company where your voice is heard and you have a work hard/play hard attitude, begin your future today- APPLY NOW!

New Exceptional College Graduate Finance Opportunity! Chicago

You are a recent college graduate with a degree in Finance or Entrepreneurialism. You are a highly motivated, driven sales professional-at the core. You have already made up your mind to establish yourself as a financial services career professional. You are thrilled with the idea of having control over your own destiny and experiencing an unlimited earning potential. You are one of the well connected recent graduates, and you are an excellent communicator with a plethora of contacts. Fundamentally, you believe in providing high value consultative services that generate security and financial stability for your customers.

We are representing GCG Financial. GCG has been built on principals that create success for their Advisors and customers. As the 8th largest Financial Services firm in Chicago, they have been led by the Levitz family and leadership team, instilling ethics and morals, as the cornerstone of their business.  The end result is a culture of respect and a team environment where Advisors enjoy both working and representing GCG Financial to their prospects and clients.

As a full-service firm offering one-stop shopping to their customers GCG Financial presents a healthy portfolio of unlimited products.  This permits Advisors an opportunity to become an expert in Insurance, Assets under Management, or Benefits. With a team of nearly 100, the Advisors are fully supported and therefore have more time, to focus on developing their business and portfolio.

You want to bring your personality, tenacity and creativity along with your relationships to an environment that supports your ambitions and mentors you to master the field.
    
GCG Financial believes there is no greater reward than making an impact on other peoples’ lives.  Rewards are prominent at GCG Financial. Monetarily, Advisors experience unlimited income potential and when Advisors are at the upper echelon of productivity, they become eligible for club recognition in the Leader’s Club, Master’s Club, the Circle of Excellence, or for the elite Advisor, the prestigious Black Tie Club. 

Job Requirements 

• 2 years sales and heavy networking during college
• Strong relationship builder 
• Concern and care for your customer's best interest
• Willingness to make outbound sales calls
• Ability to grasp financial concepts, insurance terminology and investment language

Take control over your own destiny and experiencing an unlimited earning potential, apply now!