KeenHire Blog by Margaret Graziano

Managing Virtual Employees with Success

Hiring virtual or remote employees, particularly those who live in developing countries, is such an attractive option in today’s world because you can get quality employees on a smaller salary and avoid the financial strain of having to provide office space and maybe even benefits for health care and the like at the same time.

The problem is that very few company managers are truly prepared for the management of virtual employees and this is where the leadership and management expertise of the specialists at KeenHire comes in.

Here at KeenHire we have lots of experience in showing leaders and managers how to manage virtual employees and how to make good use of virtual or remote employee management tools and ideas available for anyone to use on the market today.

As a brief introduction to managing virtual employees with success and focus, take note of some of the important ideas in remote employee management below:

Managing virtual employees means laying out clear guidelines from the start
Make sure clear rules are laid out, with clear deadlines and processes that must be followed to the letter from the very beginning of the period of employment.

Managing virtual employees means the scheduling of regular communication
Schedule regular online or telephone meetings to make sure that all work is on track and so that you have the opportunity to discuss the professional development of your virtual employees too. Professional development and a sense of belonging to the company are essentials elements to nurture when managing virtual or remote employees successfully.

Do you need Help in Managing Virtual Employees?

Virtual employee management training is essential in today’s internet driven world because so many businesses are turning to virtual employees who work remotely as a way of building up their businesses and saving on costs that they would have once spent on office space.

When managing virtual employees that are a number of important factors that need to be taken into consideration. This is why the experts at KeenHire have a wide range of virtual employee management training ideas and services on offer.

If you already have virtual employees or if you are considering employing people remotely in the near future, virtual employee management training via KeenHire should be on your “to-do” list.

Keep reading to find out why...

1. KeenHire virtual employee management training comes in many forms
There are many ways in which the virtual employee management training experts at KeenHire can help and support you in your management of virtual employees and this is why our services are so popular.

For instance, by simply visiting the KeenHire Blog on a regular basis, you will find a variety of tips and ideas that we highlight about virtual employee management training that suit your particular needs. There are also a number of management training videos on YouTube that also help to highlight how KeenHire can be useful to you when you have your manager hat on.

The virtual employee management experts at KeenHire also investigate into virtual employee management tools and programs for you to use, as well as developing virtual employee management training kits of their own in the form of webinar sessions, online materials and more to help you with your management training needs.

Performance Management Tips for Virtual Employees

 

The tide is turning, the wind is changing and the world of work is becoming all about one person with his / her computer, doing the job from whatever part of the world they happen to be in at the time. But how do you performance management your virtual employees?

For many companies, hiring virtual employees is the perfect solution financially. There is no need for office space, therefore no rent needs to be paid and no materials bought. Most virtual employees come with their own home-built office of lap-top, phone and other necessities, which means that there are no expenses to be paid for there either.

What’s more, it is becoming very common for first world country businesses to outsource their work to virtual employees living in places like Latin America or India because the employees come at a cheaper rate too.

So what’s the downfall? Why isn’t everyone hiring virtual employees? What isn’t the office space already a thing of the ancient past?

One simple reason...

Fast Pace Lock Box Supervisor Position Now Open! D.C.

You are a team leader who thrives in a fast-paced environment where you have the core responsibility for staff supervision, process compliance, and reporting. You enjoy motivating a team to perform efficiently and accurately in the areas of deposit and payment processing.  You have the ability to shift gears midstream to correct issues and problems and ultimately serve the customer.

You thrive in an environment where clients and business leaders expect daily reports to be compiled on time. You enjoy contributing in a role that combines your people, process, and compliance management background with a lead role coaching staff members and ensuring accuracy. You have 3-5 years of experience working as a payments office lead.

We are a mid-sized regional office of a global corporation offering parking solutions to municipal entities throughout the United States. We are seeking a dedicated team player that is comfortable working with responsibilities ranging from motivating a small team to exceed efficiency goals to reviewing work for compliance with client contracts.

Your lead experience with deposit and payment processing where you were dealing with check batching, quality assurance, and completing tasks within budget moves you to the front of the candidate pool.

Duncan Solutions offers more than 70 years of industry leadership serving government clients throughout the US.  With intelligent, integrated products and services, Duncan Solutions is propelling the entire parking/toll way enforcement and collection industry into the future.  We offer great benefits, a very stable business offering, and a convenient Silver Spring location.

Job Requirements 

• payment processing experience
• supervisory experience for a small team
• quality assurance
• report generation

  To become part of this thriving company, click HERE and apply!

Market Manager -Chicago

Market Manager

You enjoy selling and business development, creating strategic solutions that meet your customers’ needs as well as becoming an integral part of your customers strategic advisory counsel.  An ideal opportunity for you is one that affords you an opportunity to sell a unique service offering, provides residual income, a sales process that knocks out the competition and gives you the freedom to uncap your income.

You are looking for a high impact business-to-business sales and market manager role. You are inspired about selling customer centric, high value, customizable HR and Talent Management solutions. You pride yourself on your ability to establish and build long-term business relationships, open up new accounts, cross sell multiple service lines and continually grow your customer base. You are looking for the right company to join forces with, one that rewards your tenacity and drive and that affords you the opportunity for growth, development, advancement and a potential equity stake. 

KeenAds: An Account Executive In Silcon Valley

Account Executive/ New Business

Change the Game in Recruitment & Talent Management! 

You pride yourself your ability to build and maintain relationships and bring leading edge solutions to your customer base. You enjoy the selling and business development process and prefer for someone else to manage the details of fulfillment, service delivery and day-to-day administration. An ideal situation for you is one that provides residual income opportunity and gives you the freedom to go get new business while your account base and bank account grows.

You are an innovative, driven, successful professional with strong business–to-business sales experience and a deep Silicon Valley decision maker contact list. Your tenacity and drive rewards you with a strong income and a steady stream of new customers.  Your strategic selling ability makes you well poised to sell to the C suite and deliver high impact business solutions.

We are KeenHire Talent Management; we provide the next generation of recruitment and retention solutions to growing organizations where hiring the RIGHT mission critical, key contributor and leadership talent for the right roles for the right price is imperative to their success.

You are looking for a high impact sales role. You are keen on selling customer centric, high value, customizable solutions. You chose to utilize your natural talents and play to your strengths while generating a long-term residual revenue stream.

You are well aware that the game of business is forever changed. You are very clear that when you do not offer a differentiated value proposition, a deeper level of service, and a more effective solution that is strategically priced; then someone else will.

In the next 5 years 90% of companies report they need to improve and expand their recruitment and retention programs to compete for the best talent. Many companies state they are ill equipped to manage their expected growth, mitigate their risk in hiring, reduce unwanted turnover and compete for the best U.S. talent for key contributor, mission critical and leadership talent.

KeenHire Talent Management is Growing and needs the right person in Silicon Valley to open doors and close deals. We provide recruitment & talent management process in-sourcing (the people, systems & tools) for companies expanding or shifting their workforce; where making & keeping the right hire effects profitability, customer engagement and retention. Our customers currently do not have the internal capacity or desire to implement or manage effective spike hiring, selection, on-boarding & retention programs.

If you are called to respond to this opportunity, please check out our web site – www.keenhire.com, and the keenhire blog – blog.keenhire.com and let us know in your phone interview why you believe we are a good match for one another.

To Apply click here

 

It's Soon Time For The Dreaded Annual Performance Reviews!

I can see every Manager I know wincing with anticipation. No one likes to give performance reviews. Why is that?

Some say it is because there are no clear cut performance metrics and the review process is a time for the Manager to share his or her opinion about the employee's performance, however the Manager's opinion is rarely measured against a key performance indicator and the key performance indicators are rarely connected to the companies overall objectives. 

Others say it is because most Human Beings avoid conflict at all costs; and the performance review is a time of conflict.

And then there are some retired executives that I know that say the source of the avoidance of performance reviews and key performance indicators is the lack of accountability in our society.

I have to agree with all three theories.

Most employees I speak with resent having a Manager who knows little or nothing about what it takes to do their job evaluating their performance. Most employee's I speak with would rather be measured against standardized operating performance metrics, high performing on the job behaviors and goal attainment. They say when they know what right looks like and they know how to get there, as well as what they need to do better to achieve the results faster, they feel they are set up to win.

Seems to me that open communication, beginning with the end in mind and speaking about bottom line specific performance outcomes would have everyone winning.

The following questions are generic questions pulled from several of our performance management and employee self evaluation forms.

What ultimately are you accountable for?

Define your core responsibilities in your job? 

What behaviors do you emphasize to get your job done?

What aspects of your job really jazz you?

What job functions would you like do more often?

If you could off load an aspect of your job that you are not thrilled with, what would that be?

In what function do you feel that your talents and abilities and strengths could be utilized at the company?

What resources do you need from us to get your job done better?

Where do you want training? How would that training impact your job? 

Where would you like to take your career in the next 2-3 years?

When are you operating at your maximum effectiveness? Tell me about that.

This is just a start and remember it is not just the words that come out of your mouth, it is who you are being when you are saying those words. As my first coach in business used to say, "It's never about the message, it is always about the messenger." There is something to that.

Best of Success,

Margaret

 

 

Vice President Human Resources

YOU WILL LEAD THE TALENT MANAGEMENT CHARGE FOR EFFECTIVELY SCALING

THIS PEOPLE CENTRIC ORGANIZATION.

WORK AT HOME - 60%

TRAVEL WITH EXECUTIVE TEAM - 40%

Make your impact with one of the most successful, high profile Business Process Outsourcing firms in the U.S. and Canada!

VIPdesk has a strong track record of excellence with many high profile customers, is poised as a future 50 and has been an Inc 500 recipient for 3 years running. VIPdesk needs your expertise to scale.

 

Your strategies for High Volume Recruitment, Distance Learning and Employee Development, and keen Performance Management are keys to your success.

You are a high impact player in the Talent Management field. You have scaled a strategic human resources function from 1000 to 5,000+ employees.  You have expertise in implementing highly effective and scalable Retention, Training & Development, On Boarding, Performance Management and Recruitment programs for a customer-facing workforce.

The VIPdesk team are specialists in finding the right people with the right skills that improve our customers’ brand experience. Our team members provide a premium customer experience, build brand loyalty and drive results. We have over 800  customer care professionals (Concierges and Brand Ambassadors) in our 100% home-based workforce and are projecting 200% growth over the next 5 years.

You are a strategic minded, innovative and results oriented leader with a dynamic track record of success and a passion to be an integral member of a mission driven team.  You have an exceptional competency for developing Distance-learning programs through LMS and executing game changing people processes, systems and initiatives. Your ability to inspire and coach business leaders and managers through organizational change and growing cycles is exceptional.

VIPdesk is the award-winning pioneer of home-based virtual customer care solutions for global brand leaders committed to enhancing their brand experience. Serving over 40 client programs and 10 million customers, VIPdesk specializes in delivering Concierge Programs, Customer Care Services, and loyalty programs for national brand leaders in the travel, auto, financial services, and retail industries. You are excited about driving a positive culture in support of VIPdesk’s core values.

You are the ideal candidate if you posses a solid track record of success in high profile staffing for the retail or hospitality industries, have a strong business and human resources knowledge base, are actively engaged in staying ahead of the curve, have 7+ years in a HR leadership role.

You must have been instrumental in scaling a people centric organization and posses strong expertise in implementing full scope, best practice Talent Management solutions. 

To Apply : http://keenhire.sayhired.com/ci/apply.shp?which=837-1140-1413

Employer of Choice. Train Your Managers To Retain The Best Employees

The Premise

With a rocky economy, emerging industries on the rise, four generations in the workforce, Sr. level leaders on the verge of retirement or redeployment and a sea of talent management issues knocking at your door, it is time to start thinking about how our company will maximize it’s return on your people investments.

 

The Society of Human Resource Management reports that 6 of the top 10 Workplace Trends are directly related to talent acquisition, selection & retention.

 

The number 1 trend to most likely have a major impact on the workplace is workforce retention, and the most critical HR function effecting business strategy is Staffing/Employment and Recruiting.  Companies who know that people are their competitive advantage are focusing on achieving organizational effectiveness, implementing stronger hiring processes, improving employee engagement, impacting workforce retention and elevating the performance of their people.

 

The KeenHire™ Talent Strategy 3.0 program empowers employers to take a new look at their human resource processes and their approach to Talent Management, Recruitment, Performance Management, Employee Engagement and Key Contributor Employee Retention.

 

Join us for this provocative, insightful and fun program that delves into the corporate strategic talent management and workforce performance issues and highlights innovative and practical solutions to solve them.  Click Here NOW to register.

 

The Program

We delve into your company's employment recruitment and retention issues, dispel the myths and uncover critical issues that affect your company’s ability to attract and keep the right people in your key contributor and next level leadership roles.

-Employee Retention-Understand the difference between Talent Equity and Tenure Equity. Review the generational parameters and influencers effecting employee engagement & retention. Delve into practical retention strategies and how to implement them into your day to day business.

-Workforce Assessment-Learn the organizational development approach to uncovering your company's people challenges.  Work with Benchmarking and Top Grading and learn how it can help you help your company maximize it's returns on it's people investments and mitigate hiring, engagement & retention mistakes.

-The Talent Mindset-Understand how a change in mindset is imperative to your company's ability to attract and retain the right people in the right roles. Strategize on astute methods, keen processes and provocative employee programs that forward your company to be an Employer of Choice.

-The Real Cost of Employee Turnover-Work through a hands on deep digging exercise and uncover the painful impact of hiring the wrong person or keeping the wrong person in a key role.

Take Aways

1. You gain hands on experience in uncovering the Real Cost of Employee Turnover and the impact that it has on your ability to achieve your corporate strategic objectives.

 

2. You learn the organizational development methodology for assessing your company’s real human capital needs.

 

3. You gain competence and capability to improve your company's ability to attract, select, engage, manage and retain your mission critical, key contributor and next level leadership talent.

 

4. You walk away with power and prowess as well as hundreds of practical employee retention strategies and employee engagement initiatives that forward your company's ability to incorporate the Talent Mindset into your everyday management and people practices.

  

The Expert

Margo coaches business leaders on building strategic minded stakeholder centric organizations. Her expertise in Strategic planning and Organizational effectiveness position her in a senior level Executive advisory role. She has developed proprietary work flow process, training and tools that enable her customers to implement Conscious-hiring protocols, High performing Recruitment initiatives, Employee Retention and Leadership development.

 

Want to Bring a KeenHire Consultant In-house? Call Today! 1-888-533-6447

 

 

Registration

 

Virtual Courses consist of 8 weekly 2 hour sessions and begin on June 18, August 9, September 17 and costs $599.00 per person. Save 30% overall when you register 3 or more participants.

 

Maximize Your Effectiveness with the Success Factor

The Premise
You are the sum of the results produce in life. While some like to point to luck being at play when great success is reached. I say luck is what happens when hard work and preparation meet opportunity and inspired action.

This high-energy, collaborative program highlights the drivers and levers that bring long-term personal and business success.

If YOU are really the source of your own success it is powerful to take a look at how that success happens.

The thoughts you have, the beliefs you hold, the actions your take, the people you surround yourself with, what you spend your money on and how you spend your free time is all about your choices; and your choices determine your outcomes. 

Explore and create a vision for yourself and your future that it inspires you to take the actions that lead to success.  Click here to Register NOW

The Program

•    You to the 5th power

•    Engaging Risk

•    Making the Right Choices

•    Being Unstoppable

•    Commitment – Living inside a context for winning

The Takeaways

1. Goal setting tools that turn ideas into action

2. Actionable activities that sharpen your saw

3. Heightened awareness of what stops you and how to cut that off at the pass 

4. Self Management strategies that eliminate time bandits and unworthy distraction

5. Resources to maximize your strengths

The Expert  

At 21, single mother Margaret Graziano had a tough choice to make: to fight for child support or try supporting her family with a straight commission sales job. She chose the latter and never looked back. Graziano began her personnel career as an employment consultant earning a six dollar an hour draw and within 10 years, had opened her own staffing agency. In testament to her business savvy she has established a client base stemming from 80% repeat business, earned more than $5,000,000 in personal “desk production” income, and placed more than 2,000 candidates in direct hire positions with a 98% placement satisfaction rating.

 

Want to Bring a KeenHire Consultant In-house for Training? Call Today! 1-888-533-6447

 

Registration

Virtual Courses consist of 6 weekly 1 hour sessions and begin on Monday evening June 14, August 9, October 4 at 6:00 pst and costs $299.00 per person. Save 30% overall when you register 3 or more participants. Click NOW to Register.