Workforce Insights

Behavioral Interview Training & Certification

About the Program

This virtual program has been HRCI approved for 16 credits (16 hours)

The KeenHire™ Behavioral Interviewing Certification empowers corporate hiring authorities and managers to delve deep into the process and experience the impact that effective targeted selection and behavioral interviewing has on a companies’ ability to secure and retain top talent.

Join us for this provocative, insightful and fun program that encompasses every aspect of targeted selection and behavioral interviewing.

Let’s face it; in the world right now, your internal talent is one of your only competitive advantages. For your company to sustain its growth and be a leader in industry it is critical that you hire difference markers who have the capacity to achieve the companies’ goals and objectives.

KeenView™ Behavioral Interviewing Certification

KeenHire empowers HR Professionals, corporate hiring authorities and managers to experience the impact that effective behavioral interviewing has on a company’s ability to secure and retain top talent. Through our KeenView Behavioral Interviewing Certification, we train you to implement a conscious interviewing process that saves your company time, money and effort while engaging your high potential candidates from the beginning.

 

Course Objectives for KeenView Behavioral Interviewing Certification

• Develop a fundamental understanding and appreciation for why most bad hiring decisions are made in the first ten minutes of the interview.
• Learn the foundation behind behavioral interviewing, and why diligence is essential when bringing on new people.
• Gain insight to uncover the key performance indicators for each role
• Delve into all facets of what drives peak performance -motivations, ways of being, ways of thinking, and modes of interacting
• Gain prowess in creating behavioral interviewing models and selecting questions that target the right fit.
• Learn what to listen for in the interview to identify the candidate with the right behaviors for your position.
• Receive your certification in behavioral interviewing which includes; benchmarking, behavioral selection and behavioral interpretation

Overview of the Behavioral Certification Process

Step 1: Attend a 2-day live or 4-week virtual 16 hour training program
Step 2: Audit 3 Behavioral Interviews conducted by a certified KeenHire Consultant
Step 3: Conduct 3 Behavioral Interviews audited by a certified KeenHire Consultant
Step 4: Take the Final Certification Exam

Contact KeenHire for more information on our upcoming Behavioral Interviewing Certification Sessions.

Additional Products

Can’t make it to training? Contact our team to purchase the following tools and learn on your own:
PowerPoint slides for Targeted Behavioral & Competency selection
Manual for Targeted Behavioral & Competency selection

 

New Manager Training

The difference between success and failure is simple. It’s all about execution; before, during and after the solution has been applied.

 

KeenHire’s New Manager Training program works with you to design, implement and reinforce new supervisor and new manager training programs that result in increased performance, organizational productivity, increased effectiveness of strategic initiatives and an even greater capacity for workforce engagement and retention of your top talent.

Like any other business skill or core competency, the ability to effectively identify and select the right candidate and to develop them into a true difference maker is learned over time. Mastery of effective management requires an additional set of skills that move new managers forward quickly, so they may inspire and engage others. Team motivation is powerful and has potential to achieve great results.

At KeenHire, our new manager training focuses on identifying strengths that will drive successful implementation of newly acquired responsibilities and actions, to create value to the company’s success. The value proposition for the new managers we work with is better teamwork, higher spirits, and a renewed enthusiasm.

Through our innovative approach, KeenHire helps new supervisors and new managers learn and apply principles, approaches, and tools that are critical to managing others and teams. Effective and clear information is provided about the role of a new manager, and how it is distinguished from previous roles. Creating from others requires a specific set of abilities and skills that differ from creating from self.

KeenHire guides new managers in the practical application of all necessary elements that create sustainable change. We help with the design of new alliances with all necessary individuals, which is critical when assuming the responsibilities of a new manager. We also provide a clear understanding of how to perform managerial tasks such as performance planning, accountability to others, as well as strategies to inspire and motivate.  Prioritizing and delegating are also essential skills. Our thorough, in-depth training on each of these elements is essential to the success of your developing leaders.

Each solution is customized to bring an increase in bench strength to your management pipeline. Proven results accelerate critical business initiatives and increase the performance of each new manager.

Contact us today for a free consultation.

 

Keen Coaching

Part of becoming recruitment and hiring experts is sharing our wealth of knowledge with hiring authorities in growing organizations. Our experts are available for coaching, mentoring, and consulting in all aspects of our expertise. Whether you need your sales team to operate more effectively or you’re looking to implement Conscious Hiring™ into your existing hiring practices, we can help.

Executive Search

Outstanding talent is what your business needs to move forward.

 

KeenHire delivers.

Talent, skill and education alone will not make your company great. Our firm will find you the extraordinary leaders who are fully aligned with the vision you have for your business.  Our Retained Search process ensures that we fully understand what drives your company, using our own signature organizational assessments to understand your company’s direction, competitive advantages, values, and unique challenges.  The result is a dynamic, effective executive search process that brings you exactly the right leadership for your business.

 

Conscious Hiring™ Training

Let’s face it.  Your internal talent is probably your ONLY competitive advantage. For your company to grow and be an industry leader, it’s critical that you hire difference makers who have the capacity and ability to achieve your company’s goals and objectives.

Your hiring decisions make or break your business. What you don’t know will cost you: training time, management and workforce productivity losses, company morale and employee productivity, new sales, customers and more.  Employment turnover cost the US economy a trillion dollars last year. What is it costing your company? The estimated costs of a poor hire run from 3-7 times a person’s salary.

With stiff competition, costs rising and margins shrinking, no company can afford the multiple costs of poor quality hires. What’s even more compelling is that recent studies are linking management burnout and employee morale issues directly to the number of poor performers on the payroll.  In this provocative program, you learn a powerful methodology to attract and select A players, develop your B players and leverage your company’s hiring power by continuously hiring the best, building and scaling your high performance teams.

KeenHire’s Assessments

Pre-Employment Assessment

KeenInsight

• Pre Screener
• Mental Acuity
• The Big 5 Personality
•  20 minutes to complete
• Average Cost 25.00-40.00 based on volume
• Annual Subscription available based on volume (unlimited usage)

Mid-level Position Employee Assessments

Personal Interests, Values and Motivators

• Excellent Prelim assessment for key roles (e.g., Sales)
• Six Key Motivators (e.g., social, individualistic, utilitarian)
• 10 minutes to complete
• $85 per assessment

Personal Skills and Competencies

• Excellent for hiring, on-boarding, and coaching
• 64 skills and emotional intelligence (e.g., resiliency, self-starter, goal orientation, empathetic outlook, interpersonal skills, personal accountability)
• Identify basic strengths and weaknesses within the candidate’s skills
• Customized Options for Sales, Customer Service and Executive positions
• 10 minutes to complete
• Between $120 – $180.00 per assessment depending on volume

The Job Fit

• Excellent for hiring, on-boarding, coaching and career development
• 6 Mental Acuities
• 10 Personality Factors
• Standardized Benchmarks for 100s of positions (e.g., sales, finance, technology, human resources, management, executive)
• 1 hour to complete
• Between $175-$195 per assessment depending on volume

Executive Level, Leadership & Developmental Assessments

The Innermetrix

•  Hiring, Development, Leadership, 360, RX program
•  Most comprehensive
• Competencies, Behaviors, Values, Emotional Intelligence
•  40 minutes to complete
• Approx $365- $450 per assessment

The DiSC

• Not a hiring tool! Used for on-boarding, communication and team building
• 4 Quadrants of Personality
• Communication Style, Work Style preferences and Job Fit
• 10 minutes to complete
• Approx $62.50 -78.00 per assessment depending on volume and type of report

Not sure what assessment tool is right for you. Learn about selecting the right assessment tool by using our Employee Assessment Consulting Services. Or contact KeenHire to discuss your hiring and performance assessment needs at 888-533-6447.

Why Use an Assessment Tool?

600,000 to 9000 career vacancies are attributable to a mismatch between the skills employers seek and those available in the market. With 4.6 unemployed people for every job opening in the U.S. and an average of 3.5 million critical skills employees changing employment monthly, an assessment tool can help save you time, frustration, and ultimately money.  An assessment tool can help you navigate through the sea of job applicants to focus on the most qualified candidates for your company.

Hiring one employee that does not have what it takes to do the job can cost a company 4-6 times of the mishire’s salary. For example, a mishired sales rep can cost an average of $350,000. Why not use an assessment tool that can identify whether a candidate has the necessary behaviors, values, knowledge, skills and abilities to do the job BEFORE you hire or promote them? KeenHire assessment tools allow you to identify, hire and retain the very best employees that drive high performance in your organization.

There are several reasons why your company might want to use an assessment tool. Some of these include:

• Hiring
• Promotion
• Development
• Career pathing
• Succession planning

KeenHire’s Recommended Assessment Tools

The key is to define what the position requires first and then select the appropriate assessment tool that fits your needs.  KeenHire has proven experience and expertise in evaluating, recommending, administering and interpreting assessment tools across multiple industries and job roles.  KeenHire has spent over seven years analyzing the top psychometric assessment tools in the marketplace. There are several assessment tools that we endorse depending on what the position is, how the assessment will be used and the type of assessment desired.

Employee Assessment Consulting

The employee assessment process involves much more than simply asking a series of questions. There’s a science involved, and that’s where KeenHire comes in. We work directly with your company, asking specific questions about your needs in order to identify what employee assessment tools are right for you. Some of these questions include:

• Have you benchmarked a role with nine to eleven top performers?

• Are you creating a first-rate Top Grading program to attract and hire additional peak performers?

• Do you experience higher than expected turnover?

• Are hiring costs negatively impacting profitability?

• Is a role difficult to fill, or challenging to succeed at?

• Can only a certain type of person with specific traits succeed?

• Are you looking for an assessment that lets you learn about a potential employee and how they can develop to the next level?

• What will most help you make better hiring decisions?

At KeenHire, We Live This Stuff

Benchmarking & Role Analysis

KeenHire offers Key Contributor and Mission Critical

Benchmarking and Role Analysis Consulting

Benchmarking and Role Analysis are the key steps most often missed when a company starts a search for their next hire. The problem is that most companies are in such a hurry to hire or fill an empty seat that they do not take the time to do the job right from the beginning.  It is essential to establish the job expectations and who the candidate needs to be in order to meet or exceed these expectations. When you begin with the end in mind, you do a better job of hiring, on boarding and retaining the right people. Benchmarking and role analysis helps clarify what “Right” looks like and what it means to “Win” in the role.