Workforce Insights

About Us

KeenHire Talent Management

 

We help our customers select, hire, develop, manage and retain
highly qualified people with specialized skills in customer interfacing roles.

 

KeenView™ Behavioral Interviewing Certification

KeenHire empowers HR Professionals, corporate hiring authorities and managers to experience the impact that effective behavioral interviewing has on a company’s ability to secure and retain top talent. Through our KeenView Behavioral Interviewing Certification, we train you to implement a conscious interviewing process that saves your company time, money and effort while engaging your high potential candidates from the beginning.

 

Course Objectives for KeenView Behavioral Interviewing Certification

• Develop a fundamental understanding and appreciation for why most bad hiring decisions are made in the first ten minutes of the interview.
• Learn the foundation behind behavioral interviewing, and why diligence is essential when bringing on new people.
• Gain insight to uncover the key performance indicators for each role
• Delve into all facets of what drives peak performance -motivations, ways of being, ways of thinking, and modes of interacting
• Gain prowess in creating behavioral interviewing models and selecting questions that target the right fit.
• Learn what to listen for in the interview to identify the candidate with the right behaviors for your position.
• Receive your certification in behavioral interviewing which includes; benchmarking, behavioral selection and behavioral interpretation

Overview of the Behavioral Certification Process

Step 1: Attend a 2-day live or 4-week virtual 16 hour training program
Step 2: Audit 3 Behavioral Interviews conducted by a certified KeenHire Consultant
Step 3: Conduct 3 Behavioral Interviews audited by a certified KeenHire Consultant
Step 4: Take the Final Certification Exam

Contact KeenHire for more information on our upcoming Behavioral Interviewing Certification Sessions.

Additional Products

Can’t make it to training? Contact our team to purchase the following tools and learn on your own:
PowerPoint slides for Targeted Behavioral & Competency selection
Manual for Targeted Behavioral & Competency selection

 

Employee Development

Employee development and training means we invests in our people and help you to do the same.

We provide a systematic and integrated approach to employee development and training, delivered though 1-1 coaching, in-person seminars, or convenient teleconferences. By making career and personal development relevant, timely and social, we help you redefine your approach to employee development and help you to identify your emerging leaders.

Emerging Leaders Coaching

Over the next 5-8 years, there will be a projected loss of 45% of competent leaders who will be leaving their roles in business for retirement. If not dealt with appropriately and swiftly, leadership gaps can widen beyond repair.

Our coaches have the primary intention to further the goals of your organization by developing and working with next-level managers, emerging leaders and executives. We set your company up to up harvest and grow talent for the next generation of leadership, which will improve retention, engagement and productivity.

We identify emerging leaders, and we develop them using a proven process that determines how closely values and behaviors align. Succession planning is the single most important factor when it comes to scaling effectively. This means that leveraging and retaining your top talent are both essential to sustainability and success.

Executive Search

Outstanding talent is what your business needs to move forward.

 

KeenHire delivers.

Talent, skill and education alone will not make your company great. Our firm will find you the extraordinary leaders who are fully aligned with the vision you have for your business.  Our Retained Search process ensures that we fully understand what drives your company, using our own signature organizational assessments to understand your company’s direction, competitive advantages, values, and unique challenges.  The result is a dynamic, effective executive search process that brings you exactly the right leadership for your business.

 

Executive Assessment

As a leading decision maker at your company, it’s almost certain that you need to be sure your executive staff is corporately aligned and motivated for success. Because this type of psychometric data is almost never laid out in front of you, we’re here to show you that it can be. Take this sample executive assessment and a member of our team will guide you through how it works in solidifying and scaling your leadership team for the future.

 

Organizational Assessment

No matter what your industry is, your business operates on multiple levels that are crucial to bottom-line success. The effectiveness of each component working with the others is directly related to business sales, retention, and the overall effectiveness of your organization. Our organizational development experts work with your company’s existing operations to improve the quality, profitably, and efficiency of your business.  Our extensive organizational assessment tools are vital to this process.

We start with an extensive and precise data collection process to understand the root causes of organizational barriers to what your company wants to accomplish.  We then analyze your business processes and provide you with the feedback necessary to take developmental steps toward optimal organizational health. The goal of organizational assessment is to eliminate your company’s weaknesses and maximize your strengths for success.  Once the organizational development analysis is completed, we offer you our expertise in optimizing your strengths to offset your weaknesses. A thorough Organizational Health Check will make sure we know what these are and how to address them.

365 Days of Gratitude - Post 4 - Thank You CTI for Caribou Tribe

Today I am so grateful that I registered for CTI's Leadership program in 2012. I spent 4 weeks in retreat over the course of the year. The four retreats I attended in 2012 had unique themes, R-Create from Self, R2-Create from Other, R-3 Creating from Space, R-4 Creating from Everything. In the end, or for my Caribou tribe, the beginning each retreat created building blocks for the next and I am now in a postion to bring that learning to my world and to my new partnership.

I am grateful for the Caribou Tribe members for bringing me the gift of humility, humanity, laughter, lessons learned and living life purposely. Each and every unique member of the tribe has touched my heart in ways that will last a life time.

Shelly - for your depth, strength and ultimately your committment to the Caribou making a mark

Lisa - for your willingness to give and give of yourself for the sake of transformation of people

April -for your warrier heart, your tenacity and beleif in yourself and in the world

Hilde - for the space and beauty that walks into the room with you an surrounds you

Diana - for the delight, witt and fiestiness that you bring to leading and leadership

Darlene - for the gentle power, discipline and vision that you stand for and deliver

Julia - for the spunk, energy and humm you bring to conversations and environments

Lewis - for your willingness to hear the bad news and stay positive and moving forward

Wayne - for the stand you are for your transformation and for a better world

Cesar - for your witty sense of humor and the red that you inspire

Dale - for your giant impact and huge committmentto people, the tribe and Marcy

Diane - for the harmony you live with and generate in the tribe and in the community

Ralph - for the humor, vigor and interuption you bring when it is needed and when it's not

Karen - for the sweetness you see in others and want to create in lifes experiences

Gary - for the lightness, the joy and the love you permeate while you are making it happen

Marco - for your willingness to stand in the fire and own your impact and then create

David - for your strength, insight and soulful contribution

Meg - for your warmth, openness and committment to family

Marcy - for your quiet confidence and willingness to dive in - in service of

Jill - for your funny, funny, giggle, giggle that you bring to every interaction

Angie - for your willingness to jump!

Thank you for your uniqueness, thank you for spending the better part of a year with me and thank you for your committment to transforming what it is to lead on this planet.

 

Boost Corporate Performance With KeenHire

In the News  HR Retreat Maximize your personal effectiveness. Influence people for organizational alignment. Impact a culture centered on people, purpose & profit. Build alliances with like-minded professionals. Join us August 27th in Palo Alto from 7:30am-5:00pm! Cost: $395 Click here to register.

Boost Performance with KeenHire Labor Problem: Labor data from the US Bureau of Labor Services indicates that 600,000 to 900,000 career vacancies are attributed to the greater-than-average mismatch between the skills employers seek and those that are available in the market. This startling data, coupled with the growing concern for the cost of a mishire is enough to cause a business leader to initiate damage control. Another key factor affecting the employment life cycle is the latest data released from Towers Watson - less than 30% of employees are actually engaged in their work. If these statistics are real, this means 70% of employees are just going through the motions and doing the bare minimum to get by; for a growing organization committed to expanding this simply wont work. Labor Solution: If you want engaged, happy employees you must attract & hire people for jobs that are a good match for their motivations, values, behaviors, and competencies. While you can teach certain competencies to a person capable of learning, you cannot force an outcome with someone who is not interested in producing it. Hire people who are driven internally to do the work you need them to do, in the time frame you need it done, for the type of customers you serve. At KeenHire we call our hiring process Conscious Hiring because it causes both the candidate and the employer to be conscious to what they need and want out of a role.   Labor Problem: A 51,000,000 and growing deficit of available & qualified labor shortage. As more cutting edge opportunities are arising every day, and less people who are qualified and interested in doing the work the opportunities require, companies are scrambling to attract the best and brightest. Many companies are resorting to hefty sign on bonuses or retention packages for the highly skilled, top performing employees. However, many of these same employees who accept the benefits report they are not engaged or excited about the company and the services they provide. They sign up for the role only for the money, and when more money shows up elsewhere with a better platform to display their talents, they are gone. Labor Solution: Know why people come to work for your company and why they stay. Learn about what makes the younger high tech, millennial generation tick, put yourself in the shoes of a Gen Xer and figure out what matters to them, because often what matters to you is quite different. Once you are clear who your ideal employees are and which generation they fall into, craft a Retention Strategy and Employee Value Proposition that attracts and retains the people you need.   Next Step: If you are compelled to position your company as a leading employer. If you are in a highly competitive industry, seeking highly skilled people for customer centric roles and the life of your company depends on the people inside, schedule a Talent Strategy review with one of our Consultants. In 30 minutes, you will identify the biggest areas of concern and be advised on potential solutions.

Hiring Better 101

Hiring better people starts with a mindset. In an ever changing world, adapting to new technologies and reevaluation of current systems should always be in consideration. Specifically, the staffing industry is riding a wave of social media correspondence as well as introducing new ideas within the hiring process as a concept. The days of "resume-interview-hire" are over and the power of behavioral interviewing, benchmarking, role analysis, succession planning, and leadership development have shot to the forefront of the industry. For a successful company, incorporating these concepts into your current hiring process can only improve your results and drastically impact your bottom line in a positive way.